Last Updated: November 2023
Thank you for choosing Furthrive. We are committed to providing you with high-quality digital products and exceptional customer service. Please review our refund and exchange policy below.
Digital Products
All products available on our website are of a digital nature, and no physical items will be shipped.
No Refunds or Exchanges
Due to the nature of digital products, we do not offer refunds or exchanges. Once a digital product is purchased and the download link is provided, the sale is final. However if you are unhappy with your product please email us at support@furthrive.com.Due to the nature of digital products, we do not offer refunds or exchanges. Once a digital product is purchased and the download link is provided, the sale is final. However if you are unhappy with your product please email us at support@furthrive.com.
Before You Make a Purchase
We encourage you to review product descriptions, specifications, and any available sample materials before making a purchase. This will help ensure that the product meets your expectations. We encourage you to review product descriptions, specifications, and any available sample materials before making a purchase. This will help ensure that the product meets your expectations.
Technical Issues
If you encounter technical issues with downloading or accessing your digital product, please contact our customer support at [support@furthrive.com] for assistance. We are here to help resolve any issues promptly you encounter technical issues with downloading or accessing your digital product, please contact our customer support at [support@furthrive.com] for assistance. We are here to help resolve any issues promptly.
Unauthorized Distribution
Purchased digital products are for personal use only and may not be shared, reproduced, or distributed without explicit permission from Furthrive. Unauthorized distribution may result in legal action. Purchased digital products are for personal use only and may not be shared, reproduced, or distributed without explicit permission from Furthrive. Unauthorized distribution may result in legal action.
Customer Support
If you have any questions or concerns about our products, please do not hesitate to contact our customer support team at [support@furthrive.com]. We are here to assist you and ensure a positive experience.
Changes to Refund and Exchange Policy
We reserve the right to update or modify this refund and exchange policy at any time. Changes will be effective immediately upon posting on our website.
Your Satisfaction Matters
Your satisfaction is important to us. If you have feedback or suggestions on how we can improve our products or services, we would love to hear from you.
Thank you for choosing Furthrive. We appreciate your understanding of our refund and exchange policy.
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Don't miss out on our latest updates, tips, and special offers! Sign up for our newsletter to stay connected. We promise to only send you emails filled with valuable content that will help you and your pet thrive.